The Company sells thousands of SKUs to approximately 300 customers globally with very little concentration. Key end-markets are industrial automation (linear slides and ball screws), aerospace, automotive, medical devices and electronics. There are 200 customers in the U.S., 85 in Asia, 10 in Southeast Asia, and others in Mexico, Canada and Europe. While most components are produced from chrome and stainless steel, the Company has vast experience manufacturing tungsten carbide components, titanium components, soft stainless components, copper components, and brass components to meet other demanding applications.
The Company is strategically positioned to significantly expand sales throughout Asia. Its modern manufacturing facility in Asia has approximately 25,000 square feet and is set up to facilitate high volume, efficient processing of precision components in a broad range of materials. In 2017, the Asia plant accounted for 70-75% of total production. The Company is also well underway with initial plans to add a second Asia facility at minimal cost.
The Company provides a range of ground transportation solutions including corporate car rentals (‘CCR’), employee transportation services (‘ETS’), hotel travel-desk services, services to travel management companies and events & tour operators, B2C retail intra/ inter-city transportation and self-drive services. The Company has a fleet of 4,000+ vehicles (~95% aggregated) with presence in 60+ cities in India. It also has a global presence in 45 countries through its affiliates.
Serving over 800 clients, the Company serves a marquee clientele consisting of multinational companies, diplomatic officials and offices of Indian and foreign government authorities. The clients include Amazon, Facebook, Microsoft, Amex, EY, Mercer Consulting, Taj Group of Hotels, Hilton Resorts among others. The Company has long-term relationships with most of its key clients and boasts of a client retention rate of 90%+. It provides specialized training to ensure chauffeurs adhere to its high service standards.
The Company uses its own cloud based, end-to-end enterprise tool for handling client bookings which helps it to manage logistics for seamless operations. Also, it has recently launched a mobile application to enable its corporate users to book the cabs online and drivers to accept and execute the trips.